Franklin County Virginia Family Resource Center

Volunteer Program Information

The Family Resource Center values volunteer involvement from our community. Each volunteer goes through a screening process which consists of: filling out an application interview session, reference checks, second interview session if needed, and final evaluation. The Family Resource Center does not discriminate on the basis of race, sex, age, or national origin. After determining eligibility for the program, the applicant must complete numerous hours of training prior to becoming a volunteer. (10hrs. Level 1; 34hrs. Level 2; 40hrs. Level 3)

Office Help

If you are not sure about working directly with clients but want to volunteer for a good cause, this may be the area for you. Volunteers may provide assistance to the secretary and/or case managers in the shelter office by answering phones, answering the door, retrieving supplies needed for clients, office, trainings, groups; entering data for statistics, tax receipt information or activities/projects into the computer; moving large items, bags, boxes, furniture/household items; typing, printing and folding of brochures, flyers or information for program use; cleaning in the office areas; filing; organization of office supply room/ client supply room and client resource room.


Some clients in-shelter have a vehicle of their own or a support person help them meet their transportation needs, some don't. If they are trying to go to support group, counseling, training, court or put job applications in, we do our best to help them get there.

Parent/Child Activities

In the follow-up program, we try to bring our families together, including the families in the shelter, at least four times per year. If a volunteer has a specialty in this area or would like to help organize and run one of these functions, they would need to share ideas with the Director and help to develop activity objectives, date and time, and any qualifications in the specified area.

Child Care

The Family Resource Center conducts year-round women's support groups, stress/anger management group, training, etc. We would like all of our clients to have the opportunity to participate. To insure their ability to do this, we have the ability to arrange childcare and children's group with activities to be provided during these specific times, IF the participant notifies FRC of this need. Any volunteer willing to provide these services would need to meet with a case manager to obtain necessary information.

Emergency Contact Person

Volunteers wishing to participate in this need to understand it is a mix of all areas listed above, plus: being a good listener, taking time to call and/or visit the individual or family you are matched with for the duration of their stay in the shelter. Sometimes this will continue even after their exiting the shelter if they choose to participate in the follow-up program.

Click Here to fill out a Volunteer Application and submit.


Volunteer Recognition


Featured Volunteer 2015

We would like to recognize an individual for all of her countless hours of hard work. Her name is Mary and she owns Indigo Signs. She has been a blessing to the Family Resource Center. She volunteers her shop to store our silent witnesses, (which she created for us) and she volunteers her time to transport them, set them up and take them down when we have special awareness events. Thank you Mary!


Featured Volunteer 2014

Hello, My name is Rebecca Whaples and I am a volunteer with the FCFRC.  I got involved with this wonderful service when looking for somewhere to volunteer after moving to the area.  I am a single mother of one, work full time and go to school.  This experience has given me knowledge about resources in the area that i did not know about and has helped me gain experience for future job opportunities.  I am passionate about helping others and want to do the best I can to help make our community a better, safer place to live.







Featured Volunteer 2013

Juliet Stephenson is a volunteer with the FCFRC. She became involved when the Family Resource Center hosted a table at career day on Ferrum College Campus. She worked hard to complete all training to reach a level 3 volunteer so she could facilitate the Children's Support Thru Activity Groups. Juliet has a passion for children and is very energetic! Most of all she always has a smile for the children.





Featured Volunteer 2012

Greetings! My name is Tiffany Allen, and I volunteer with the FCFRC. I became familiar with the wonderful staff here a couple of years ago by donating items from time to time, but then realized that I needed to give my time as well. As a full time ER nurse, wife, and mother, that time is somewhat limited. But giving just a few hours a week has given me so much pleasure. By learning and understanding more about what a fantastic resource we have here in our community allows me to utilize this at work, by being able to refer patients tio these services. These ladies strive, with great professionalism and enthusiasm, to assist in any way possible. They are outstanding advocates. I can only hope that in the future I am able to provide more of my time and services that are not only needed, but greatly appreciated. I encourage everyone to become more familiar with what all the FCFRC does for your community; one may never know when they, or someone they love, may be in need of one of the many services they provide.