Franklin County Virginia Family Resource Center

Franklin County Family Resource Center's History

The Family Resource Center (FRC) was organized in 1983 by representatives from local human service agencies, local businesses, and concerned community citizens to develop and implement services for victims of domestic violence. In 1989, FRC in conjunction with the Franklin County Board of Supervisors developed the Franklin County Department of Family Resources to provide more extensive services for victims of domestic violence, making FRC one of four domestic violence programs in the state to operate under the auspices of a local government.

FRC was originally funded by a one-time grant from the Episcopal Church. Currently FRC receives funding from the Virginia Department of Social Services, the Franklin County Board of Supervisors, The Friends of the Family Resource Center and the Town of Rocky Mount.  FRC relies heavily on monetary donations and donations of goods and services from local businesses, churches, civic groups, and community citizens.

Client Eligibility

The following are basic guidelines of eligibility for admission into the Emergency Domestic Violence Shelter Program:

Confidentiality Statement

All clients of the Family Resource Center retain rights guaranteed to them by the Virginia Statute 37.1-84 and all appropriate state and federal laws. Staff and volunteers will treat all clients with respect for basic human dignity and follow sound principles of human growth and development. Family Resource Center encourages client self-determination and self-empowerment.

All communication between the client and staff or volunteers (records, verbal discussion, written messages) is confidential. Though members of the Family Resource Center team may discuss details of a client's case in order to provide effective services, no information will be disclosed to outside persons or agencies.



Seven exceptions exist to this policy of confidentiality:

  1. When a crime occurs on The Franklin County Family Resource Center's property and it has been determined that law enforcement should be involved;
  2. Client gives written consent for release of information;
  3. Staff believes the life of the client or another person, is in danger, the "duty to warn";
  4. Staff believes there may be child abuse or neglect in the clients' family;
  5. When an Adult Family Violence Fatality Review Team established under Virginia Code section 32.1-283.3 requests information after the death of a service participant for the purpose of preventing future incidents of family violence.  The confidentiality of this information must be protected by the Fatality Review Team members, individually and collectively ;
  6. Staff believes these may be adult abuse or neglect in the clients' family;
  7. Subpoenas, warrants, or service of legal documents.

Mission Statement