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Franklin County Family Resource Center’s History

    The Family Resource Center (FRC) was organized in 1983 by representatives from local human service agencies, local businesses, and concerned community citizens to develop and implement services for victims of domestic violence. In 1989, FRC in conjunction with the Franklin County Board of Supervisors developed the Franklin County Department of Family Resources to provide more extensive services for victims of domestic violence, making FRC one of three domestic violence programs in the state to operate under the auspices of a local government.

    FRC was originally funded by a one-time grant from the Episcopal Church. Currently FRC receives funding from the Virginia Department of Social Services, Franklin County Board of Supervisors, and the Virginia Department of Housing and Community Development. FRC relies heavily on monetary donations and donations of goods and services from local businesses, churches, civic groups, and community citizens.

Client Eligibility

The following are basic guidelines of eligibility for admission into the shelter:
• The shelter is for women (18 or older) and their children who are victims of domestic violence, homelessness, or at risk of abuse. This includes: physical, emotional, verbal, sexual, and psychological abuse.  Shelter and services may also be obtained by men and their children, who are victims of domestic violence.
• If needed, the client must obtain medical attention before being admitted into the shelter. Staff may meet the client, in the emergency room, if needed.
• Agree, in writing, to abide by the Policies and Procedures of the shelter, that are to be followed at any safe house or other location obtained for the safety of a domestic violence victim.  (This includes a confidentiality statement.)

Confidentiality Statement

    All clients of the Family Resource Center retain rights guaranteed to them by the Virginia Statute 37.1-84 and all appropriate state and federal laws. Staff and volunteers will treat all clients with respect for basic human dignity and follow sound principles of human growth and development. Family Resource Center encourages client self-determination and self-empowerment.

    All communication between the client and staff or volunteers (records, verbal discussion, written messages) is confidential. Though members of the Family Resource Center team may discuss details of a client’s case in order to provide effective services, no information will be disclosed to outside persons or agencies.

    Five exceptions exist to this policy of confidentiality:

1. When a crime occurs on The Franklin County Family Resource Center’s property and it has been determined that law enforcement should be involved;
2. Emergencies which are life threatening or could result in serious bodily harm to an identified person;
3. When a mandatory reporter, as defined in the Virginia Code, is employed by The Franklin County Family Resource Center and has been given reason to suspect child abuse or neglect;
4. When a mandatory reporter, as defined in the Virginia Code, is employed by The Franklin County Family Resource Center and has been given reason to suspect the abuse, neglect and/or exploitation of an incapacitated adult over 18 years or an adult aged 60 and over;
5. When an Adult Family Violence Fatality Review Team established under Virginia Code section 32.1-283.3 requests information after the death of a service participant for the purpose of preventing future incidents of family violence.  The confidentiality of this information must be protected by the Fatality Review Team members, individually and collectively.

Mission Statement

TO PROMOTE SAFE AND HEALTHY LIVING ENVIRONMENTS
FOR FAMILIES IN CRISIS WHO ARE VICTIMS OF DOMESTIC
VIOLENCE AND/OR HOMELESSNESS WITH SUPPORT AND RESPECT FOR THE CUSTOMERS, WHILE EMBRACING FRANKLIN COUTNY CUSTOMER SERVICE PHILOSOPHY AND CORE VALUES.
  

Franklin County Family Resource Center
PO Box 188 • Rocky Mount, VA • 540-483-5088 (TTY available)
cindytreadway@franklincountyva.org