In 1992 Franklin County began the process of changing the addressing system in the County from the rural route and box number system in place and managed by the U. S. Postal Service to a street addressing system in conjunction with the implementation of the enhanced 9-1-1 system. The initial conversion occurred over a 5 year period and all new structures have been addressed using this addressing system. The addressing is a distance based system with the number assigned to the driveway entrance to a structure. For example, an address of 500 River Road indicates the address is ½ mile down River Road and because the number is even, the address will be on the right side of River Road. This system makes it easier for emergency responders to locate an address if a resident or business does not have their address posted.
POSTED ADDRESSES WILL REDUCE THE AMOUNT OF TIME IT WILL TAKE FOR EMERGENCY RESPONDERS TO ARRIVE ON A CALL FOR HELP. PLEASE POST YOUR HOUSE NUMBER ON BOTH SIDES OF YOUR MAILBOX POST OR A POST AT YOUR DRIVEWAY ENTRANCE AND ON YOUR RESIDENCE OR BUSINESS UNDER A LIGHT SOURCE WHERE IT IS EASILY SEEN.
Process for New Construction
Listed below are the steps required to receive an address assignment for a new home or business in Franklin County.
- Obtain building permit from County Building Inspectors Office (must have before address assignment can be made)
- Structure footers inspection completed by building inspector.
- Driveway location in place or flagged.
Once all of the above have been completed, please call the addressing office at 540-483-3012. Please be prepared to provide the building permit number and a current mailing address you would like to have the address information mailed to. If no one is in the office, please leave a name and return telephone number on the voice mail and someone will get back with you as soon as possible. If you wish to make the request in person and the above have been completed, please call 540-483-3012 for an appointment as our addressing office is not staffed every day.
Address assignments are generally conducted each Wednesday and a letter providing the new address assignment is forwarded to the requesting party the following day. Some address assignments can be completed in the office and others will require a visit to the structure site.
Process for Existing Homes or Businesses
Where an individual only needs to verify an E911 address for an existing structure, a phone call to 540-483-3012 is all that is needed.
We address structures such as houses, businesses, etc, and not vacant property or parcels. The reason is that there could be many addresses associated with an individual parcel of property. We address structures in relation to where the driveway intersects the road; therefore we must be able to identify the driveway location to a structure.
Fill out an Address Request Form online or print out a copy and return it by FAX to 540-482-6695 or by mail to the address listed on the form.
GPS Navigation Issues
Why does my street not show up? This could be for several reasons, in most cases it is just that the company providing data to the website or GPS manufacture has not updated their maps or is not aware they are missing data in your area.
How can this be corrected? Most companies have websites now for reporting map issues, you just have to know where to go.
Garmin, Bing Maps, and Mapquest, three big names in Navigation all use data supplied from Navteq. You can submit changes for them through their website.
TomTom the other big GPS manufacture gets their data from Teleatlas. You can submit changes for them through their website here.
Google has their map site as well as all Android phones in their Google maps app. You can submit changes for them right on Google Maps and select report a problem in the bottom right corner.
Other Mapping sites will generally list where their data is coming from in the bottom right corner of the map page. If you search on that company you can usually find a place to report map problems.